Shipment and delivery
Shipping within Germany
We ship your order via DHL or DPD. Normally your parcel will be delivered within one and five working days after receipt of payment. The amount of shipping costs are the same no matter the size or the weight of your order - except the delivery of furniture. Have a look at the freight costs overview below on this page to learn more.
Shipping cost - It's a fair deal
As you know there are shipping expenses for every order. We thought about it and decided to offer a great deal! We share - you and we too - the incurred costs. Each of us pays only once. If you already covered the shipping costs with your order - for example if the amount of your order was below 150 euros - we will send you a credit with the refund of your retour. You can use any packing and chose any desired shipping provider.
If you once payed the shipping costs with your order, you receive a credit of 4,95 euros with the refund of the value of the returned goods. Pleas not that we reduce your refund if you send your returned goods freight forward.
Freight costs for delivery of furnitures
Within a few working days we deliver your ordered furnitures with the shipping service Schenker. They will contact you for further details of the delivery. Have a look at the freight cost overview below.
Shipping and Freight costs within Germany
|Freight - delivery right to the front door!
shipping outside of Germany
We will ship international orders within one to two weeks. Have a look at the details below on this page.
Shipping to switzerland
You want to have TRANQUILLO products in Switzerland? We send them right to you as you wish! Please note that we can cover only the shipping costs until the Swiss boarder. There can occur additional costs for customs or handling fees. We cannot influence those costs and ask you to inform yourself at your local customs authority.
Shipping costs within and outside EU
|Belgien, Dänemark, Frankreich, Liechtenstein, Niederlande, Österreich, Polen, Schweiz, Tschechien, Luxemburg
|Italy, Sweden, Slowakia, Slovenia, Spain, Hungary, Great Britain
|Estland, Lettland, Litauen, Baltikum, Bulgarien, Finnland, Griechenland, Irland, Island, Norwegen, Portugal, Rumänien, Ukraine
|Australia, Greenland, Canada, New Zealand, USA