Shipment and delivery
Shipping within Germany
We ship your order via DHL or DPD. Normally your parcel will be delivered within one and five working days after receipt of payment. The amount of shipping costs are the same no matter the size or the weight of your order - except the delivery of furniture. Have a look at the freight costs overview below on this page to learn more.
From an order value of 100€ we ship free of charge. If your order value is less than 100€, you pay 4,95€ for your shipment within Germany. We bear the costs for the return shipment. You can use any kind of packaging for the return shipment and you also get all freedom in choosing the shipping service provider. If you have a delivery address in Germany, we will reimburse you the return costs of 4,95€ with the credit note of the returned goods value. We deduct all expenses for unfree sent packages from your credit note. Please note that this regulation only applies to customers in Germany.
Freight costs for delivery of furnitures
Within a few working days we deliver your ordered furnitures with the shipping service Schenker. They will contact you for further details of the delivery. Have a look at the freight cost overview below.
Shipping and Freight costs within Germany
|Freight - delivery right to the front door!
shipping outside of Germany
We will ship international orders within one to two weeks. Have a look at the details below on this page.
Shipping to switzerland
You want to have TRANQUILLO products in Switzerland? We send them right to you as you wish! Please note that we can cover only the shipping costs until the Swiss boarder. There can occur additional costs for customs or handling fees. We cannot influence those costs and ask you to inform yourself at your local customs authority.
Shipping costs within and outside EU
|Belgien, Dänemark, Frankreich, Liechtenstein, Niederlande, Österreich, Polen, Schweiz, Tschechien, Luxemburg
|Italy, Sweden, Slowakia, Slovenia, Spain, Hungary, Great Britain
|Estland, Lettland, Litauen, Baltikum, Bulgarien, Finnland, Griechenland, Irland, Island, Norwegen, Portugal, Rumänien, Ukraine
|Australia, Greenland, Canada, New Zealand, USA