Return delivery

You can take a look at the goods ordered from us at your leisure at home and try them on. If you don't like something, you imagined something different or the things simply don't fit, you can send them back to us within 30 days. Our only condition: We only take back unworn clothing and unused lifestyle items.

This is how you can return goods

A prepaid DHL returns label is enclosed with every order from Germany. We bear the costs of returns within Germany. For returns from abroad, you will have to pay the postage costs yourself. Please send your return to the following address:

Tranquillo GmbH 
Meschwitzstraße 21, Haus 4
01099 Dresden

THIS IS HOW THE RETURN SHIPMENT WORKS IF YOU HAVE A CUSTOMER ACCOUNT

You can order returns via your customer portal (My Account).