Return delivery

You can inspect and try on the goods ordered from us at your leisure at home. If you don't like something, if you imagined something different or if the clothes simply don't fit, you can return them to us within 30 days. Our only condition: We only accept unworn clothing and unused lifestyle items.
NEW!
You now have the option of returning your online orders to one of our shops. All you need is your delivery note with your order number.

This is how you can return goods

A prepaid return label is enclosed with every order from Germany. We pay the costs of returns within Germany. For returns from abroad, you must pay the postage costs yourself. Please send your return to the following address:

Tranquillo GmbH 
Meschwitzstraße 21, Haus 4
01099 Dresden

THIS IS HOW THE RETURN SHIPMENT WORKS IF YOU HAVE A CUSTOMER ACCOUNT

You can order returns via your customer portal (My Account).